Privacy Policy

Introduction

Techlane AI Private Limited ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

• Name and email address
• Phone number and company information
• Billing and shipping address
• Payment information (processed securely)
• Any other information you voluntarily provide

Automatically Collected Information

• Browser type and version
• IP address and location data
• Pages visited and time spent on pages
• Referring website and exit pages
• Device information and operating system
• Cookies and similar tracking technologies

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Process your transactions and send related information
• Email you regarding your account or order
• Fulfill and manage purchases, orders, payments, and other transactions related to our services
• Generate a personal profile about you to make future visits to the site easier
• Increase the efficiency and operation of the site
• Monitor and analyze usage and trends to improve your experience with the site
• Notify you of updates to the site
• Offer new products, services, and/or recommendations to you
• Request feedback and contact you about your use of the site

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law
• Third-Party Service Providers: We may share your information with vendors, consultants, and service providers who assist us in operating our website and conducting our business
• Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets
• Consent: We may disclose your information with your consent for any other purpose

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement industry-standard encryption protocols, secure socket layer (SSL) technology, and other security measures to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

We use cookies for:

• Remembering user preferences and settings
• Understanding and saving user's preferences for future visits
• Compiling aggregate data about site traffic and site interaction
• Monitoring and analyzing trends, usage, and activities

6. Third-Party Links

The site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such external links. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you
• Right to Rectification: You have the right to request correction of inaccurate or incomplete information
• Right to Erasure: You have the right to request deletion of your personal information
• Right to Restrict Processing: You have the right to request restriction of processing of your data
• Right to Data Portability: You have the right to receive your data in a structured, commonly used format
• Right to Object: You have the right to object to processing of your personal information

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

9. GDPR Compliance

If you are located in the European Union, United Kingdom, or other jurisdictions with similar data protection laws, we comply with the General Data Protection Regulation (GDPR) and similar regulations.

We process your personal data based on:

• Your explicit consent
• Performance of a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Performance of tasks in the public interest
• Our legitimate interests

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

13. Data Protection Officer

If you have concerns about our data processing practices or wish to exercise your data protection rights, you may contact our Data Protection Officer at the email address provided above.